If a hearing aid is faulty, we will send it to the hearing aid manufacturer where it will be repaired. This usually takes no more than 3 working days. It is recommended that all hearing aids are serviced annually. This is important to ensure accurate functioning of the hearing aid at all times.
A service will entail a clean and check and possible repair if needs be. The majority of hearing aids carry a two year warrantee, during this time any service or repair will be free of charge. Should the warrantee no longer be valid a quote will be sent to the patient for approval before any repair work is done.
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