Hearing Aid Products

We stock and are able to assist patients with all major international hearing aid brands.

All hearing aid manufacturers have hearing aids in different styles and technology levels. You can equate this to a car manufacturer who has a certain car model available with different engine capacities eg: 1.2, 1.4 or 1.6 litre. The difference between these technology levels is the sound quality of the hearing aid and how they function in the presence of background noise.

Custom hearing aids styles

There are three common hearing aid styles amongst all hearing aid manufacturers.

Custom hearing aids come in varying styles:

  • CIC (Completely in the Canal)
  • ITC (In The Canal)
  • ITE (In The Ear)

We will discuss which of these styles is best suited to you, taking into account the severity of your hearing loss, ear canal size and needs regarding buttons and volume controls.

In certain instances, we may find that you are not a suitable candidate for a custom hearing aid due to your lifestyle or other ear related conditions such as an ear drum perforation.

Receiver in the Canal (RIC)

RICs are fairly new hearing aids on the market. They sit behind the ear but are smaller than typical BTE hearing aids. RIC hearing aids differ from BTEs because they have a thin wire with a receiver on the end which sits in the ear canal.

The benefits of having the receiver in the canal are twofold:

  • improved cosmetic appeal, and
  • improved sound quality as the speaker sits closer to the ear drum.

RICs are very sensitive to moisture and wax so the audiologist will advise whether they feel you are a candidate for this hearing aid.

Behind the Ear (BTE)

BTEs are no longer large banana shaped hearing aids of the past. They are now available in small sizes with a sleek design. BTEs can be used with a slim tube (small, discreet tube connecting the hearing aid to the ear) or an ear mould. The decision of whether to use a slim tube or ear mould is based on the severity of your hearing loss and ear canal size and shape.


Another new feature available with hearing aids is using an App on your cellphone to adjust the hearing aid settings such as volume and program changes. This allows you to improve the sound quality without bringing attention to your hearing aid, as you do not have to touch it.


The majority of hearing aids make use of disposable batteries. These batteries can last anywhere from 3 to 14 days depending on the size of the battery and the type of the hearing aid.

Lithium ion rechargeable hearing aids are now available in most hearing aid brands. The battery is built into the hearing aid similar to a cell phone.

Should you be interested in rechargeable hearing aids, please contact Candice to discuss whether you are a candidate.

Direct Streaming & AI

Direct streaming from an Apple or Android device directly to your hearing aids.

2019 has seen a huge leap in hearing aid technology with the launch of the world’s first Artificial Intelligence hearing aid by Starkey with features like heart rate monitoring, fall detect features, body and brain health tracking, and more.

Not all patients want their hearing aid to “do it all” and therefore it is important for Candice to guide you in choosing the hearing aid that is suitable for your lifestyle and needs.

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